Logging in and registering at 1xBet takes a few minutes from a desktop browser or a mobile device. This page walks through the exact steps to sign in, create a new account, verify your identity, recover a lost password, and keep your account locked down. Everything below reflects how the account system actually works, so you know what to expect before you sit down to deposit and play.
Logging in to your 1xBet account
Once registered, signing back in is straightforward whether you're on a laptop, tablet or phone. Follow these steps:
- Open the 1xBet site in your browser, or launch the app if you've installed it on your device.
- Select "Log In" from the top of the page.
- Choose your login method: registered email address, mobile number, or account ID, depending on how you signed up.
- Enter your password.
- Complete any security check shown on screen, such as a one-time code sent to your phone or email.
- Select "Log In" to reach your account dashboard, where your balance, bet history and pokies favourites are all in one place.
Keep your login details on hand but never written somewhere others can find them. If you're on a shared or public computer, always log out fully once you're finished.
Registering a new 1xBet account
Opening an account is a one-time process. You'll need a valid email or mobile number and a few personal details that match your identification documents.
- Go to the 1xBet homepage and select "Register".
- Pick your registration method: email address, mobile number, or a linked social account.
- Confirm you are 18 years of age or older. This step is mandatory and the account cannot be created without it, in line with the minimum gambling age in Australia.
- Fill in the required fields: full name, date of birth, country and currency (AU$ is supported for Australian players), and a secure password.
- Agree to the terms and conditions and the privacy policy.
- Submit the form. You'll receive a confirmation link or code by email or SMS.
- Click the confirmation link, or enter the code, to activate your account.
- Log in for the first time and head to the cashier to make your first deposit.
Why the 18+ check matters
The age declaration during registration isn't a formality. 1xBet accounts are restricted to players 18 and over, and identity verification later in the account lifecycle confirms this. If you or someone close to you needs support around gambling, Gambling Help Online is available 24/7 on 1800 858 858 or at gamblinghelponline.org.au.
Registration methods compared
There's more than one way to open an account, and the method you pick affects what you need on hand and how quickly the form goes through. All methods lead to the same account type and the same verification requirements later on.
| Method | What you need | Best for |
|---|---|---|
| Email registration | A working email address you can access immediately for the confirmation link | Players who want a written record of account confirmations and receipts |
| Mobile number registration | A phone number that can receive SMS in Australia | Players who prefer fast, one-time-code confirmation without checking an inbox |
| Social account registration | An existing social media login | Players who want to skip typing out full personal details manually |
| One-click registration | Minimal detail entry, with the rest completed later in your profile | Players who want to get to the cashier fastest and finish their profile afterward |
Whichever method you choose, the personal details you enter, particularly your full name and date of birth, need to match your identification documents exactly. Mismatched spelling or a wrong birth date is one of the most common reasons verification gets held up later, so it pays to slow down on this step even if you're using the faster one-click option.
Account verification (KYC) and what it unlocks
Verification, commonly called KYC (Know Your Customer), confirms who you are and that the payment methods on your account belong to you. It's requested before or at the point of your first withdrawal, and sometimes when higher limits are needed. Until it's done, withdrawals stay on hold even if your balance shows funds available.
Documents are uploaded directly through your account's verification or profile section. Clear, uncropped photos or scans process faster than blurry phone shots.
| Document | What it proves |
|---|---|
| Government-issued photo ID (passport, driver's licence or national ID) | Confirms your identity and date of birth |
| Proof of address (recent utility bill or bank statement) | Confirms your residential address matches your account details |
| Payment method photo (front and back, sensitive digits covered) | Confirms you own the card or account used to deposit |
| E-wallet or crypto wallet screenshot | Confirms ownership of the wallet used for deposits or withdrawals |
| Selfie holding your ID (if requested) | Matches your face to the submitted identification |
Completing verification unlocks full withdrawal access, removes hold flags on payouts, and supports higher transaction limits on your account. It's a condition of cashing out, not an optional extra, so it's worth uploading documents early rather than waiting until you want to withdraw.
Uploading documents without delays
A few practical habits make verification go through cleanly the first time. Photograph documents on a plain, dark surface with good lighting rather than a patterned background. Keep all four corners of the document visible in the frame, since cropped edges are one of the most common reasons a document gets rejected and resubmission is requested. If your proof of address is a digital statement rather than a paper bill, a clean screenshot showing your name, address and the issuing company's letterhead is generally accepted. Submit all requested documents in the same session where possible, since sending them one at a time can reset the review queue and add avoidable delay.
Managing your account settings after registration
Once your account is active, your profile section is where day-to-day account management happens, separate from the one-off verification process. It's worth a look before your first deposit rather than after.
- Currency: your account currency is set at registration; check that AU$ is showing correctly so deposits, balances and withdrawal amounts all display in the currency you expect.
- Personal details: your name, date of birth, address and contact details live here. Keep them current, since a mismatch against your ID documents can hold up verification and withdrawals.
- Contact preferences: choose how you're notified about account activity, promotions and withdrawal confirmations, whether that's email, SMS or in-account messages.
- Linked payment methods: the cards, e-wallets or crypto wallets you've used are listed here, which is also where you'll upload ownership proof for verification.
- Password and security: update your password periodically and review any active sessions or devices linked to your account from this section.
Setting personal limits and account controls
Alongside the standard profile settings, your account includes controls that let you manage how you play. These sit under account settings or a dedicated responsible gambling section and are there for you to use at any point, not only when something feels wrong.
- Deposit limits: set a cap on how much you can deposit over a given period, which stays in place until you choose to change it.
- Self-exclusion: temporarily or permanently close your account to gambling activity if you need a break.
- Reality checks: enable reminders that show how long you've been logged in during a session.
These tools work best when set before you start playing rather than mid-session. If gambling is affecting you or someone you know, Gambling Help Online offers free, confidential support 24/7 on 1800 858 858 or at gamblinghelponline.org.au.
Forgotten password and lost access
If you can't remember your password, recovery only takes a couple of minutes provided you still have access to your registered email or phone number.
- Select "Log In", then click "Forgot password?".
- Enter the email address or mobile number linked to your account.
- Check your inbox or messages for a reset code or link.
- Enter the code, or click the link, and set a new password.
- Log in with your new password to confirm the reset worked.
If you've lost access to both your email and phone number, contact support through the site's live chat and be ready to confirm identity details such as your registered name, date of birth and recent transaction history.
Logging in on the mobile app compared with the browser
Your login credentials work identically across the browser site and the dedicated app, since both connect to the same account and balance. A few practical differences are worth knowing before you settle on one for everyday use.
- App login: once installed, the app can remember your device for faster return visits, and push notifications can alert you to account activity or messages from support in real time.
- Browser login: no installation is required, which suits players who move between devices or prefer not to store an app locally, and it's the simpler option on a work or shared computer since nothing is left installed afterward.
- Biometric options: where your device supports fingerprint or face recognition, the app can use this in place of typing your password each time, though your password remains the fallback if biometrics fail.
- Updates: keeping the app updated to its latest version avoids login errors that sometimes follow an outdated build, particularly after the site rolls out account or security changes.
Whichever you choose day to day, the account behind it is the same one, so a deposit, bet or verification step completed on one carries straight across to the other.
Common login problems and the fix for each
- "Incorrect password" message: double-check for accidental caps lock or extra spaces, then use the password reset link if it still fails.
- Account not recognised: confirm you're entering the same email, phone number or account ID used at registration, not a variation of it.
- No verification code arriving: check spam or junk folders for email codes, and confirm your phone has signal for SMS codes; request a resend if a few minutes pass with nothing.
- Session keeps logging out: clear your browser's cache and cookies, or update the app to the latest version if you're using the mobile app.
- Account temporarily locked: this usually follows several failed login attempts; wait a short period and try again, or contact support if the lock doesn't clear.
- Page won't load or times out: check your internet connection first, then try a different browser or restart the app.
Keeping your account secure
Your 1xBet account holds your balance, personal details and payment methods, so a few habits go a long way toward keeping it safe.
- Use a unique password for your account that you don't reuse on other sites.
- Enable any two-factor or one-time-code verification offered at login.
- Never share your login details, password, or verification codes with anyone, including people claiming to be support staff.
- Log out fully after every session on a shared, work, or public device.
- Update your registered email and phone number promptly if either changes, so recovery options stay current.
- Check that you're on the correct site address before entering login details, especially if you followed a link from an email or message.
- Review your account activity and transaction history periodically to spot anything unfamiliar.
Closing or taking a break from your account
If you decide to stop playing, whether for a short period or permanently, the option sits in your account settings rather than requiring you to contact support first, though support can action it too if you'd rather speak with someone directly. A temporary break keeps your account and history intact for when you return, while a permanent closure removes your ability to log back in and play. Either way, any funds sitting in your balance at the time should be withdrawn first, since a closed account cannot process new withdrawal requests.
FAQ
Why does 1xBet ask for ID verification before I can withdraw?
Verification confirms your identity, age and ownership of your payment method before funds are released. It protects your account from unauthorised withdrawals and confirms you meet the 18+ requirement. Upload clear documents early through your profile to avoid delays when you're ready to cash out.
Can I register more than one 1xBet account?
No, each player is permitted a single account, tied to one identity and one set of verified documents. Multiple accounts under the same identity risk verification and withdrawal holds. Stick to one account and update its details as needed rather than creating a new one.
What do I do if I no longer have access to my registered email?
Contact support via live chat and be ready to confirm your name, date of birth and recent account activity to prove ownership. Support can update your registered email once identity is confirmed. This is faster if your account is already verified with documents on file.
How long does account verification take once documents are submitted?
Processing time depends on document clarity and current review volume, and the dossier doesn't fix an exact figure, so check your account's verification section for status updates. Submitting clear, uncropped photos of all required documents in one go avoids repeat requests that add delay.
Is it safe to log in to 1xBet on a public Wi-Fi network?
It's safer to avoid entering login details on unsecured public Wi-Fi where possible. If you must, make sure the site address is correct, use two-factor verification if available, and always log out completely afterwards rather than just closing the browser tab.
What happens to my account if I enter the wrong date of birth at registration?
Verification checks your submitted date of birth against your ID document, so a mismatch will hold your account until it's corrected. Contact support with your correct ID to have the detail amended. This is also why the 18+ declaration at signup should always be entered accurately.
Can I change my account currency after registering?
Your account currency is generally locked in once set at registration, since it ties into your balance and transaction history. Check that AU$ is selected correctly before you make your first deposit, and contact support if you need to query your account's currency setting.
What's the difference between a temporary break and closing my account permanently?
A temporary break locks your account for a set period while keeping your details and history in place for when you're ready to return. Permanent closure removes access entirely and cannot easily be reversed, so withdraw any remaining balance first. Both options are managed through your account settings or by contacting support.